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Are you having trouble importing photos from your digital camera? Just type in digital camera below to see all the resources we have for solving problems with digital cameras. Don't include words like problems or malfunction or type in long phrases. Use one- or two-word searches, but don't type in extremely broad terms like windows or computer. Use "Top Subjects" links whenever possible.

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1.Red X
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Error Messages

Error Message If you’re getting a specific error message, this is the place to start.

Browse Error Messages Alphabetically (Try this first.)
Search By Error Message Text

Basic Troubleshooting Articles:
Error Terror- Your PC's Scary Messages Can Help You Resolve System Conflicts
Big, Bad & Blue- Understanding the "Blue Screen of Death"
Coping With PC Anxiety- Tips & Techniques For Stress-Free Troubleshooting
A Helpful Hand- Debuggers Let You Record


Solutions Knowledgebase

Magnifying Glass Solutions to the issues we hear about the most.

Browse A List of Common Problems & Frequently Asked Questions
Search The Complete List
Top 25  


Basic Troubleshooting Articles

Arrow & Target We’ve assembled a comprehensive list of articles that start at square one and work you quickly through all fundamental checks and tests.

Sample Articles:
Troubleshooting Email
Troubleshooting Cable/DSL
Reinstall Windows

View ALL Basic Troubleshooting Articles

What To Do When...


Security & Privacy

Padlock It’s called malware – destructive viruses and worms, intrusive spyware and adware, and nuisances like spam email and unwanted pop-ups. (Read "A Malware Primer.") Check our Web log for the latest news and read our Basic Troubleshooting articles to learn how to diagnose and combat them.


How To Get Rid Of ...  
We'll tell you what to do to eliminate malware programs from your computer.

Web Log:
Student files are exposed on Web site
The Princeton Review, the test-preparatory firm, accidentally published the personal data and standardized test scores of tens of thousands of Florida...
Dated:8/19/2008 3:59:43 PM
  More

Basic Security & Privacy Troubleshooting Articles:
Browser Hijackers
Fake Web Sites
Malicious Ads
Phishing Email Messages
Rootkits
Spam
Spyware
Trojan Horses
Viruses
Worms


Backups & Data Recovery

Every disk drive in existence will stop working one day; count on it. If a drive
failure would be a major disaster in your life - or even just a terrible nuisance - move forward and backup.

Sample Articles:
Backup Basics
Create System Backups
Data Recovery Basics
Create Emergency Boot Disks

View ALL Backup & Data Recovery Articles


Preventive & Regular Maintenance

First Aid SymbolIt’s really pretty easy, it doesn’t take very long, and it’s a whole lot better than having to buy a whole new PC.

Sample Articles:
Maintenance Basics
Clean A Full Size Keyboard
Leave It On Or Shut It Down

View ALL Preventive & Regular Maintenance Articles


Networking & Communications

Installing and configuring your home network properly in the first place is the surest way to avoid problems. Whether you’re considering installing one, about to begin, or if you’re experiencing problems now with your home network, this section’s for you.

Sample Articles:
Setting Up A Wireless Network
Troubleshooting Wireless Networks
Setting Up Printer Sharing

View ALL Networking & Communications Articles


Articles On How To Install … Just About Anything
Screwdriver
Use these as step-by-step installation guides, or just scan them to see what you'd be getting into if you're considering a hardware or software upgrade or replacement.  Whatever the case, life is easier when you do it right the first time. 

View ALL How To Install ... Articles  


Driver Education

Traffic Cone Drivers—they’re the little software programs that help your computer manipulate the various devices attached to it. But they can become lost, corrupted, or outdated. Read all about them, including where to find and download all the latest versions.

View ALL Driver Education Articles


Other Helpful Tech Support Tools

Saw & Hammer Tips For Using Browsers & Email

Computing Dictionary & Encyclopedia

List Of File Extensions With Explanations

Manufacturer Tech Support Index  UPDATED! Banner

October 2005 PC Novice 'The INSTANT ANSWER Book For Your PC'
Missed it at the newsstand? Here's a link to every article in this answer-packed special issue. Articles are written in a concise, problem-and-solution format.


Tech Support Center
Error Messages

Solutions Knowledgebase

Basic Troubleshooting Articles

Security & Privacy
How To Get Rid Of
Backups & Data Recovery

Preventive & Regular Maintenance

Networking & Communications

Articles On How To Install … Just About Anything

Driver Education

Other Helpful Tech Support Tools
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