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PC Today Software Reviews
August 2004 • Vol.2 Issue 8
Page(s) 97 in print issue
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Caelo Software NEO 3.0

Jump to first occurrence of: [NELSON] [EMAIL] [ORGANIZER]



NEO 3.0
$39.95; $20 for upgrade
Caelo Software
(604) 269-9006
www.emailorganizer.com

Ratings
Interface:: 9
Performance:: 9
Feature set:: 10
Documentation:: 8
OVERALL: 9
Spending any length of time away from your desk and busy inbox can lead to an avalanche of email. Then it takes you a long time to sort through your email and determine what's worthy of saving, answering, deleting, or passing on. Microsoft Outlook, for all its features, doesn't do much to assist with these tasks.

Enter NEO (Nelson Email Organizer) 3.0, a Microsoft Outlook add-on that takes the heavy lifting out of email. NEO organizes new and old messages and makes it simple to search and track email.

Come Hither Features

NEO lets you easily search for and retrieve any email message, as well as manage your incoming email more effectively. While plain-old Outlook just plops new messages in your inbox for you to sort manually, NEO automatically sorts messages using specific criteria and copies messages to as many categories as necessary. For example, a friend sent us a message with a WordPerfect attachment. NEO simultaneously filed the message in the Today folder under the Date tab, in the WPD folder under the Attachment tab, and in our friend's folder under the Correspondent tab.

You will notice new email messages first in the Active Mail folder, which is a nice inbox replacement. Active Mail keeps all new messages in a single folder until you decide whether to reply to them, remove them, or pass them on. Unlike Outlook, after you reply, remove, or forward a message, you don't need to file it away yourself. NEO handles this task.

Tabs along the top of the NEO interface let you quickly select categories for viewing your messages. Using the Correspondents tab, for example, you can search for messages based on who sent the message or to whom you addressed the message. If a message is sent to multiple recipients, NEO will place the message in the folder for each recipient. You will find subscriptions to your various mailing lists under the Bulk Mail tab. And you can customize the Hot tab to hold folders that contain messages from or addressed to important or frequent correspondents or subscriptions.

Outlook Maneuvers

Outlook offers more than an email client, including a Calendar, Journal, and Task Manager. Although you can access these other features easily using NEO, it is an email-centric tool, designed to enhance Outlook's messaging functionality only.

NEO opens in a separate window, and its simple design and interface make it easy to maneuver. From within NEO you can watch email arrive in the Active Mail window or compose new messages as if you were actually using Outlook. You can access your Calendar, Tasks, and other Outlook folders from a central menu.

Minor Flaws

NEO doesn't work with Outlook Express, but then, neither does much else. Caelo Software only offers online support, so although you won't waste precious minutes on hold, you won't get an immediate answer to your troubles either.

It also takes some time initially to set up NEO to meet your needs. You may have to use the program for a while. Learn to use NEO and you'll not only stay on top of your inbox, you'll discover email is more useful than you could have imagined.

by Anne Steyer Phelps


How To . . .
Locate A Specific Email Message



The Correspondent and Attachment tabs are two areas we think everyone should be familiar with. How many times have you wasted time searching your inbox or sent mail for a message with an attachment that you know you sent (or received) recently? With NEO, you can search through the Correspondent folder or the Attachment folder. For example, to view all messages with attachments, whether you were the sender or the recipient, click the Attachment tab and choose the file type (such as DOC [Microsoft Word Document] or JPEG [Joint Photographic Experts Group]). NEO then offers up every message that included an attachment with that file type. If you can't remember the exact file type but you know the name of the person who sent it, you can click the Correspondent tab and scroll down to the name. Click the person's name, and NEO reveals all of his messages in the main window. Scroll to find the email you are looking for.


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